Monday, July 1, 2013

Google: Will MSPs be wearable Tech fleet management?

Cloud-based Enterprise mobility management (EMM) company Fiberlink last week announced that the MaaS360 platform can be reached by IT administrators using glass of Google (GOOG). MSPmentor I was wondering if there was a big demand for Google monitoring Glass so we caught up with Frank Scloendorn, Director of the Android ecosystem to Fiberlink and one of the few members of the exclusive group of owners of Google Glass today. Here is his perspective.

Cloud-based Enterprise mobility management (EMM) company Fiberlink last week announced that the MaaS360 platform can be reached by IT administrators using glass of Google (GOOG). MSPmentor I was wondering if there was a big demand for Google monitoring Glass so we caught up with Frank Scloendorn, Director of the Android ecosystem based on Philadelphia Fiberlink and one of the few members of the exclusive group of owners of Google Glass today. He has provided us with some real use cases for Google Glass business and perspectives on the future of wearable technology, as well as the future plans of Fiberlink for the platform.
Scloendorn told me that Fiberlink has already gotten inquiries from customers about whether the MaaS360 will be able to monitor the Google Glass devices, so there is certainly an interest and the device is really something that is on the radar of some customers. And for those who think this technology is ' out there ' Scloendorn pointed out that the iPad that you carry around everywhere was considered a foolish consumer device a few years ago. We don't know that Google Glass or other non-wearable computing devices will see the same kind of success that iPad has over the next three to four years, he said.
So Fiberlink experimented as its business customers may want to use Google Glass. The first way is to add practicality. Writing a Google API mirror glass, Fiberlink was able to add features to its Google Glass platform monitoring, leaving work on Scloendorn back in the Office remotely without using your cell phone or laptop. Tried this while sitting in the audience at the Developer Conference, Google i/o in San Francisco recently.  (Like TSA Airport security reacted to Google Glass when Scloendorn traveled from Philadelphia to SFO?  Have not paid any attention to the device that Scloendorn put in your particular case and in the bin for x-ray machine.)
Currently, applications on Google only Glass can be hosted in the cloud, so they are limited. There is no way to download the applications on the device itself. Google plans to add that feature soon, however, Scloendorn said, using an SDK. Currently the applications that work with Google Glass include Gmail, Evernote and some applications of news from publishers, CNN and the Wall Street Journal.  Oh and the MaaS360 monitoring interface.
But this is only the beginning. Fiberlink offers the following potential business use cases:
Utility workers. When these workers are climbing telephone polls or in situations where there is high voltage, hands-free access to their applications both could increase efficiency and safety.
Hospital workers, including doctors and nurses. Google Glass could potentially be used to read QR codes on medical bracelets for health workers to assist with quick access to medical files on their Google Glass heads up display.
The next step will be when enterprises start getting more Google Glass devices and the need to manage them. Google Glass runs on Android, that most platforms EMM and MDM support already. But IT and the developers will be looking at how to protect devices like Google Glass. Apple (AAPL) reportedly is also working on wearable tech in the form of a wristwatch.
The Google Glass price may be another factor. The device debuted in its first distribution limited to $ 1,500, but when Google releases a retail version next year you'd expect for a price significantly lower than that.
And we'd be remiss if we note the mixed reaction that Google Glass may be among those who are not quite as enamored of technology and new gadgets. But perhaps these people are just jealous.  I know that being. Sort of.

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